It could be anything from the browser, device, installed extensions (e.g., AdBlock), cookies, etc.
If you're experiencing issues with the registration, there is a couple of different steps that you can take to exclude as many variables as possible.
First, make sure that the internet connection you're using is stable and your browser is up to date.
- Try using incognito mode in the browser and go through the registration process again.
- If that doesn't work, try using a different browser
- If the problem persists, rebooting the device might help
- If you're still having issues, please try using another device
If none of the above help, please click F12 while on the page and screenshot the "Console" and "Network" tabs, and contact us at firstname.lastname@example.org so we can have as much information as possible to solve your inquiry asap.