Note: This article is for non-Dwight students
On Tutorpeers, we have a two-strikes rule that can restrict your ability to book free sessions.
Here's how it works:
We allow Learners to book 2 free sessions in advance
Note: we do not limit the number of free sessions you can book in total.
- If you do not show up for 2 sessions in a row or cancel them less than 12 hours in advance, your ability to book free sessions will be restricted.
Note: we will notify you when you get a strike. You do not get a strike if you cancel or reschedule more than 12 hours before the session.
- Conducting a successful paid session resets the strikes
- You can book an unlimited number of paid sessions, even if you lost the ability to book free sessions
Note: conducting a paid session is the only way to remove the free session restriction.
If you encounter any issues or need further assistance, contact us.