On Tutorpeers we have a two-strikes rule that can restrict your ability to book free sessions.
Here's how it works:
- We allow Learners to book 2 free sessions at a time
Note: we do not limit the number of free sessions you can book in total.
- If you do not show up for 2 sessions in a row or cancel them less than 12h in advance - your ability to book free sessions can be restricted
Note: we will notify you when you get a strike, you do not get a strike if you cancel or reschedule more than 12h before the session
- Conducting a successful session resets the strikes
Note: this can be both free and paid sessions
- You can book an unlimited number of paid sessions, even if you lost the ability to book free sessions
Note: conducting a paid session is the only way to remove the free session restriction.